Duty Manager
Visa sponsorship
Hospitality · Darwin, NT, Australia · Full-Time · $34/hr · Visa: Employer sponsored
Darwin's licensed venues run late and stay busy, and every shift needs one calm person in charge. A venue with a bar and restaurant, a gaming room and function spaces is hiring a Duty Manager for exactly that.
When you are rostered on, the venue is yours to run. You would unlock and lock up, put staff where they are needed, keep guests happy and the place looking sharp, and see that liquor and gaming laws and every safety rule are respected. Money matters too: tills, floats, the safe and the gaming room all have to balance before you hand over. Complaints, incidents and event nights come your way, and so do the shift reports. Visa sponsorship may be available to suitably qualified candidates, including those who may qualify through an NT DAMA (Designated Area Migration Agreement) pathway, subject to all required approvals.
Your CV should name each venue where you ran shifts, the size of team you led and any alcohol or gambling training you hold. write a Darwin venue duty manager CV on Build AI CV that puts that leadership first.
Key Responsibilities
- Act as the most senior manager on site for each rostered shift and oversee the whole venue
- Guide and supervise staff in the bar and restaurant, gaming room and function spaces
- Hand out duties, cover gaps in the roster and help with staff training, coaching and performance matters
- Keep the venue looking good and guests well served
- Hold the venue to liquor, gaming, responsible gambling, food safety and safety-at-work rules
- Lock up and open up correctly, managing keys, security steps and restricted areas
- Watch over tills, floats, the safe and gaming transactions, then balance the shift and hand over clean figures
- Handle guest complaints and calm down difficult situations or behaviour
- Take the right action when security incidents happen
- Back functions, entertainment nights and promotions
- Check stock, equipment, cleaning and maintenance needs, and file clear incident, shift and operations reports
- Apply company policy, suggest ways to lift results and build a safe, upbeat and professional workplace
Requirements & Eligibility
- An AQF Diploma-level qualification that is relevant (or equivalent), together with at least one year of relevant full-time-equivalent experience
- Or at least three years of relevant full-time-equivalent work in licensed-club, hotel or hospitality management
- A track record of leading and supervising hospitality teams, with strong people leadership
- Past work in a licensed venue, plus knowledge of how gaming and licensed hospitality operate
- Strong background in handling cash and reconciling it
- Solid understanding of operational controls and venue security
- Excellent conflict-resolution and customer-service skills
- Good report writing and written communication
- Current NT Responsible Service of Alcohol certification
- Current Responsible Service of Gambling training, or willing to complete the required training
- NT Gaming Machine Manager licence preferred, or willing and eligible to obtain it
- Free to work evening, weekend and public-holiday shifts
- Able to satisfy the relevant employment, probity and licensing requirements
- Overseas applicants must meet the applicable visa, English-language, experience and qualification criteria
Apply: jobs@jobsabroad.bd · WhatsApp
Visa guide: 482 Visa Guide for Bangladeshi Workers