Duty Manager
Onshore applicants only
Visa sponsorship
Hospitality · Sydney, NSW, Australia · Full-Time · Discussed at interview · Visa: Employer sponsored · Applicants: Onshore applicants only
Some venues run on one person who sees everything. This Sydney hospitality venue wants that person: a Duty Manager who can own the shift, lead the floor and bar team, and keep guests happy from opening to close.
Day to day, you would supervise staff, help with rosters and training, handle complaints calmly and keep stock and ordering under control. You also make sure the venue follows its licensing and safety rules, help with functions and promotions, and report sales and staff results to management. Evenings and weekends are part of the job.
This role is open to applicants already in Australia, and sponsorship is available for the right candidate.
On your CV, show the venues you have run shifts in, how many people you led and the bar or stock systems you know, with dates the employer can check. You can write a Sydney venue duty manager CV with Build AI CV and keep every role easy to verify.
Key Responsibilities
- Own the daily running of the venue and its service standards
- Supervise hospitality staff and keep each shift running smoothly
- Help with staff rosters, training and performance development
- Set the example and keep a professional, customer-focused atmosphere
- Track customer satisfaction and sort out complaints effectively
- Look after stock control, inventory checks and supply orders
- Keep the venue compliant with workplace health and safety rules, venue requirements and licensing obligations
- Help run venue promotions, functions and special events
- Review sales, staff performance and customer feedback, and give management accurate reports
- Spot operational problems early and act to protect service quality
Requirements & Eligibility
- Demonstrated professional experience in hospitality supervision or management, including proven leadership of hospitality teams
- Strong practical understanding of how venues and bars operate
- Strong communication, customer service and interpersonal skills
- Able to make sound decisions in a fast-paced hospitality setting
- Experience with stock management and basic financial responsibilities
- Able to work evenings, weekends and flexible hospitality shifts
- Relevant hospitality or management qualifications are desirable
- Current onshore status in Australia
- Able to give genuine, verifiable evidence of your relevant work experience
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