Field Service Engineer Technician
Onshore applicants only
Visa sponsorship
Engineering · Auckland, New Zealand · Full-Time · Discussed at interview · Visa: Employer sponsored · Applicants: Onshore applicants only
For technicians who know production line machines well, here is a full-time Field Service Engineer Technician job in Auckland. The employer is a growing technology company. It supports businesses in manufacturing, food and beverage, packaging and automation.
The main equipment is coding, marking, laser and labelling technology. These systems are electro-mechanical and also depend on software. Your work covers sole-charge installs (you work alone and take full responsibility), software integration, repairs, customer training and help desk support. Regular travel is needed, across New Zealand and to Pacific Island territories including Fiji, Samoa and Tahiti.
The company is an Accredited Employer with Immigration New Zealand. This means it can sponsor workers on the Accredited Employer Work Visa (AEWV). This job, however, is open to applicants already in New Zealand who hold immigration credentials to live and work there.
Please prepare your English CV with care. Show your university qualification, each coding or labelling system you installed and the on-call work you have done. Prepare your field service technician CV step by step with Build AI CV.
Key Responsibilities
- Work alone to install electronic and mechanical coding and vision systems on production lines and link them to their control software
- Put coding and labelling software solutions in place without a supervisor
- Read technical manuals and schematics, use diagnostics and apply electrical principles to finish every installation
- Teach customers and the company's own sales and service staff the right safety and operating steps
- Answer help desk calls and assist customers and other field technicians before and after each sale
- Find and repair electrical and mechanical faults by changing parts and modules, fixing wiring and updating firmware and software
- Test equipment at the factory before it is shipped, and run test production at the customer's site
- Return for planned service and maintenance so customers lose less time and production, and write down stock movements and workflow details correctly and on time
Requirements & Eligibility
- A university qualification that is relevant to this work
- At least 5 years of hands-on work with industrial coding and labelling technologies and their control software, installing and supporting them
- Proven skill in fault-finding when coding software is joined with coding and marking equipment
- Able to work remotely and on your own without supervision
- Ready to work outside normal hours, including on-call duty on a roster
- A valid driver licence
- Immigration credentials to live and work in New Zealand, plus a passport that is always valid
Apply: Apply by email · WhatsApp
Visa guide: AEWV Guide for Bangladeshi Workers